Heavy Rose Gold Gown Set

Returns & Refunds

• We accept returns within 4 calendar days of delivery, provided the product is unused, unworn, and in its original packaging with tags intact.
• If the return is due to our error (e.g., wrong or defective item), we will cover the return shipping.
• Refunds are processed within 7–10 working days after receiving the returned item and confirming its condition.

Please Note

• Customized products are non-returnable and non-refundable.
• We do not entertain post-delivery complications related to custom sizing or styling once the garment has been approved and dispatched.
• Margins or alterations will be provided only if feasible and must be discussed and confirmed before placing the order.
• Once confirmed, custom orders are considered final sale.

Shipping

• We offer worldwide shipping, with charges calculated at checkout based on product weight and location.
• Delivery estimates are provided upon confirmation, and tracking details are shared via email.
• Some international destinations may have restrictions based on product type or region.

Additional Info

• For custom or made-to-measure orders, please ensure that all sizing and design requirements are clearly communicated at the time of purchase.
• By placing an order, you agree to abide by these terms and our Cancellation & Exchange Policy, where applicable.